Epson Perfection 4490 Photo Scanner

The first one arrived "broken" (the scanner slide stayed locked; that reduced it two stars). I decided to send it back and try another one. On the second try, all worked. I have processed about 20 slides, previous Amazon wisdom from reviewers proved invaluable (search for 35mm under reviews for best settings & artifact info). The scans are not like the original, but good enough for my naked eye! All in all, it is great for the money.

One of the reasons I purchased this scanner is because it claimed to include Adobe Photoshop Elements. But the disc is so old (copyright 2003) it only works in the long-gone Mac Classic environment. I've contacted both Epson and Adobe, to no avail.

Claiming to include software that's completely useless in order to sway a purchase decision - then failing to live up to the packaging claim - is completely unfair. I'm extremely disappointed in both companies.

Been working with it for about an hour, have not been able to scan one negative or slide, it makes so much noise it sounds like it runs on steam, troubleshooting software is worthless, and the instructions are a poster! Can someone who's had some success with this thing help me out here? If not this thing is going back.

I bought this scanner because it was cheap and from a company which I like but so far haven't been able to scan a single 120 negative. EVERY SINGLE SCAN comes out completely wrong or not at all. I don't mind the loud noise problem if my scans were actually coming out good. Most have terrible lines and noise. Half the time I get errors saying it couldn't scan.

If I hadn't thrown away the box and reciept before really trying it, I would have returned it in a heart beat.

Very disapointing.

This scanner is fabulous! It is easy to set up, easy to use (4 buttons) and the scanned photos look great on the computer. I scanned in several photos that were very old and faded but even they look good. The quality is top-notch. I haven't mastered doing negatives yet but I have done hundreds of photos and I could not be happier with the results.

I have recommended it to several people who were in the market for a scanner. I happily recommend it to anyone reading this review too. You will not be disappointed.