HP Deskjet 5940 Photo Printer (C9017A#B1H)

I received this printer used from my mom because she got fed up with the paper jams and feed problems that plagued it. The printer is in fantastic condition and prints pictures and text clearly and fast, that is when it is not jamming up with paper.

What I have discovered upon careful examination of the inner workings is that the material of the rollers (some type of rubber) easily attracts household dust and tiny paper dust as the paper is gripped and rolled over them. If this continues for a period of time, the paper starts slipping and can not be grabbed properly to feed it through thus resulting in paper jams and ripped papers. The solution is simple: isopropyl (rubbing) alcohol and a couple of Q-tips. With the Q-tip covered in rubbing alcohol, gently clean each roller's surface making sure to rotate the roller as you go. Allow them all to air-dry (a couple minutes time). I did this and now the printer works flawlessly with no jams or hiccups.

The printer itself works well with great output quality, it's a shame that the rollers are the cause of headaches.

The DeskJet 5940 has been sitting in my home office next to my computer for several years now. It has never needed repair and it gets decent "mileage" from the cartridges. That is, my experience has been that the black and white as well as color cartridges generate quite a few copies before I need to replace them.

The downside? As others have noted, it tends to jam--especially when I use recycled paper. However, I find it more an annoyance than a major problem (hence, the 4 stars).

Overall, then, I have found this to be fairly dependable--but with the annoying habit of chewing up paper sometimes when the feed goes awry.

From the first day, this printer has jammed. It doesn't matter what paper it's using, it jams. And it's slow. The color ink? I swear there is nothing in the cartridge. Save yourself the time and energy and annoyance factor--buy something--anything--else!

Bought this printer about a year ago. I have been plagued with paper feed problems from the start. This printer never reliably fed HP paper and recently completely quit feeding paper all together. Called HP customer support only to be helped by a person who spoke very poor english. Took 15 minutes just to convey my name and number. Finally I was told there was no option other than upgrade to a newer printer for a cost. I know nothing lasts forever; however, it should last more than a year. Buyer beware. I would not recommend HP products based on this experience and a previous one involving their 'customer support' looking up my issue in Google (no lie, this what they told me over the phone) and an HP hard drive. Customer service is dead. Long live customer service!

NO STARS ... Don't waste your money on this. Note the cheap price, you get what you pay for. The paper feeder barely works, most of the time I have to feed it one sheet at a time. I had another HP (very expensive) printer with the same problem. So I guess I am the fool here. Unfortunately, Carly Fiorina ruined what used to be a good company (HP) by cheapening their products to the extent they are purely throw-aways that stop working the minute the warranty expires. A total piece of junk.